We had the Home Show last weekend at the fair grounds in Victorville. It was very interesting setting up and running our booth Friday afternoon. I have never experienced anything like that before. I found it to be an intense, condensed version of what I experience in the store. Because of the little amount of experience I have in the motorcycle world, when a customer comes in to the shop and asks me a question, my brain moves at a mile-a-minute trying to figure out how to answer them without sounding like a total dork. The reality is, I don’t know much about Harleys, I just know how to look up parts in the book.  During the Home Show, I had to rack my brain to answer the questions of the passer-by, but the added challenge was only having 10-15 seconds to get their attention and provide information. Needless to say, many of my answers were "well I'm not sure, but I can find out for you". I think it's important to be honest with a customer. There is no reason for me to try and pull their leg, making them think I have all the answers. What I can do is find out the answers.  

We had just finished that show when I got the call to pack up the trailer and head over to an elementary school for a career day to talk about how important it is to stay in school, learn reading, math, and how to follow directions. I got to talk about welding, fabrication and powder coating. I think it is so great for the company to get out into the community. 

This week I have begun set-up for the Harley night at the Victorville speedway. Its coming up May 5 and we will have a booth there to advertise our company and services. If you are able, come out and support us while you enjoy the motorcycling community event.

Until next time, 

Brian

Daytec Cycle Center