We had the Home Show last weekend at the fair grounds in Victorville. It was very interesting setting up and running our booth Friday afternoon. I have never experienced anything like that before. I found it to be an intense, condensed version of what I experience in the store. Because of the little amount of experience I have in the motorcycle world, when a customer comes in to the shop and asks me a question, my brain moves at a mile-a-minute trying to figure out how to answer them without sounding like a total dork. The reality is, I don’t know much about Harleys, I just know how to look up parts in the book. During the Home Show, I had to rack my brain to answer the questions of the passer-by, but the added challenge was only having 10-15 seconds to get their attention and provide information. Needless to say, many of my answers were "well I'm not sure, but I can find out for you". I think it's important to be honest with a customer. There is no reason for me to try and pull their leg, making them think I have all the answers. What I can do is find out the answers.
We had just finished that show when I got the call to pack up the trailer and head over to an elementary school for a career day to talk about how important it is to stay in school, learn reading, math, and how to follow directions. I got to talk about welding, fabrication and powder coating. I think it is so great for the company to get out into the community.
This week I have begun set-up for the Harley night at the Victorville speedway. Its coming up May 5 and we will have a booth there to advertise our company and services. If you are able, come out and support us while you enjoy the motorcycling community event.
Until next time,
Daytec Cycle Center